DBBet KYC & AML Policy

KYC and AML procedures are applied to verify the identity of each account holder, reduce fraud risks, and help combat money laundering and terrorism financing in Bangladesh. These measures support user safety, account protection, and responsible gaming across all services.

The KYC and AML framework is designed to ensure:

• Fair play and equal treatment for all registered users
• Strong user safety and account protection against misuse
• Transparency in identity check, document submission, and transaction monitoring
• Compliance with applicable regulatory requirements in Bangladesh
• Effective detection and handling of suspicious activity and financial crime attempts

Every new user must complete KYC identity check and ID verification before full access to gaming and payment services is granted. Verification may also be repeated or updated at any time if required under regulatory requirements, internal security measures, or due to suspicious activity.

During KYC, users may be asked for document submission from the following categories:

• Government-issued photo identification, such as a national ID card, passport, or driving licence
• Proof of residential address, such as a utility bill, bank statement, or official correspondence showing full name and address
• Confirmation of ownership of payment instruments used on the account, such as screenshots, statements, or letters from the payment service provider
• Additional information that supports identity verification, risk assessment, or source of funds checks where required

The platform implements structured AML controls and security measures to prevent its services from being used for money laundering, terrorist financing, or other illegal activity. These measures include ongoing transaction monitoring and risk-based checks aimed at protecting user safety and ensuring regulatory compliance in Bangladesh.

Key AML and CTF controls include:

• Continuous monitoring of deposits, withdrawals, bets, and other account activity for patterns of suspicious activity
• Automated detection rules and alerts that flag irregular transactions and behaviour for review
• Enhanced due diligence for high-risk users, complex patterns, or high-value events that may indicate financial crime
• Detailed review and, where appropriate, temporary hold of large or unusual transfers until additional checks are completed
• Risk scoring of accounts, payment methods, and transactions in line with internal risk models and regulatory requirements
• Screening of users against applicable sanctions lists and politically exposed person (PEP) databases, subject to local law
• Timely reporting of relevant information to competent authorities when required under AML and CTF reporting obligations in Bangladesh

Certain behaviours are strictly prohibited as they undermine KYC, AML, and account protection measures. Any attempt to use the platform for unauthorised or illegal purposes may lead to enforcement action and reporting to authorities.

The following activities are not allowed:

• Creating or using multiple user profiles by the same person in order to bypass identity check, bonuses, limits, or AML controls
• Providing forged, altered, or stolen documents during ID verification or any document submission process
• Using the account to move, layer, or disguise funds where there is suspicion of money laundering or terrorist financing
• Manipulating systems, exploiting technical errors, or using automated tools to gain unfair advantage or disguise suspicious activity
• Sharing, selling, or otherwise transferring account access or login details to any third party
• Using payment instruments not owned or legally controlled by the registered account holder, including third-party bank cards or wallets
• Misrepresenting identity, personal data, country of residence, or source of funds to bypass KYC or AML security measures

Any breach of this KYC and AML Policy, refusal to complete identity check, or involvement in suspicious activity can result in enforcement measures under internal rules and applicable Bangladeshi law. Actions are assessed on a case-by-case basis, guided by risk, regulatory requirements, and reporting obligations.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder is responsible for providing accurate, complete, and current personal data during registration and throughout the customer relationship. Users must complete KYC identity check and ID verification in a timely manner and ensure that all document submission is genuine and legible. If the platform requests additional information for AML review, source of funds, or transaction monitoring, users are expected to respond promptly.

Users should only use payment methods that are legally owned and controlled by them, and all deposits and withdrawals must be made in the name of the verified account holder. Any change in personal data, such as address or contact details, should be updated as soon as possible so that records remain accurate under regulatory requirements. Users are also encouraged to report any suspicious activity, attempted fraud, or unauthorised access on their accounts to customer support without delay to help maintain user safety and responsible gaming conditions for the wider community.

The platform maintains fair play and transparency as central principles of its AML and KYC framework, in order to protect users, safeguard personal data, and support a safe betting and gaming environment in Bangladesh. Clear rules, consistent transaction monitoring, and impartial enforcement are intended to provide equal conditions for all users.

Key principles include:

• Full alignment of identity check, ID verification, and AML processes with applicable KYC and AML standards
• Confidentiality and protection of personal data through appropriate technical and organisational security measures
• Ongoing monitoring of transactions and behaviour to detect suspicious activity and reduce risks to user safety
• Prevention of manipulation, collusion, fraud, and other unfair conduct that could harm fair play
• Accessible user support for questions on safety, responsible gaming, verification, and account protection
• Shared responsibility between the platform and each account holder to comply with regulatory requirements and reporting obligations
• Equal treatment of all users based on documented rules, including objective handling of KYC reviews and AML investigations